Privacy Policy
Effective from 9 November 2026
1. Who we are
The controller of your personal data is Smarteon Systems s.r.o., company ID 03677427, registered office at Borky 618, 664 52 Sokolnice, Czech Republic, registered in the Commercial Register kept by the Regional Court in Brno, file no. C 86239 ("we", "us"). Smart Home Guard is a product we are developing. For any privacy matter, contact us at info@smarteon.cz or at our registered address.
2. What data we use, why and for how long
Configurator and sending your recommendation
- Data
- Your configurator answers (smart home system, number and type of devices, connectivity, your main concerns), selected option, email, country
- Legal basis
- Steps taken at your request before entering into a contract, Art. 6(1)(b) GDPR / UK GDPR
- Retention
- 24 months from completion, or until you ask us to delete it
Anonymous evaluation of product interest
- Data
- Aggregated statistics of answers, not linked to your email
- Legal basis
- Our legitimate interest in developing the product, Art. 6(1)(f)
- Retention
- Once anonymised, no longer personal data
News about Guard and priority access to pre-orders
- Data
- Email, name (if provided), selected option, country, record of your consent
- Legal basis
- Your consent, Art. 6(1)(a)
- Retention
- Until you withdraw consent, at most 3 years from your last interaction
Website analytics and ad measurement
- Data
- Cookies and similar identifiers, IP address, device and browser data, events on the website
- Legal basis
- Your consent given in the cookie banner, Art. 6(1)(a)
- Retention
- See the Cookie Policy
Answering your enquiries
- Data
- Email, content of your message
- Legal basis
- Our legitimate interest in handling your enquiry
- Retention
- 12 months after it is resolved
Pre-order and refundable deposit (once launched)
- Data
- Name, email, address, country, selected option, payment details (card number is seen only by the payment provider)
- Legal basis
- Performance of a contract, Art. 6(1)(b); legal obligations in accounting and tax, Art. 6(1)(c)
- Retention
- For the duration of the contract; accounting records 10 years
Protecting our rights
- Data
- Data needed to prove consent, a contract or a payment
- Legal basis
- Our legitimate interest
- Retention
- Until the limitation period expires, usually 3 years
You can complete the configurator without entering your email. We only need it to send you the detailed recommendation. The recommended option is generated automatically from your answers, but it has no legal or similarly significant effect on you and is not automated decision-making under Art. 22 GDPR.
3. Where we get your data
All data comes from you, from forms on the website, or from your browser if you allowed it in the cookie banner. If you arrive from an ad, the ad platform only gives us aggregated campaign results, not your identity.
4. Who we share your data with
We do not sell your data. We share it only with providers who run services for us under a data processing agreement:
- website hosting provider,
- email sending and contact management provider,
- Google Ireland Ltd. as provider of Google Analytics, only with your consent,
- payment gateway provider (pre-orders only),
- our legal, accounting and tax advisers.
If you allow marketing cookies in the cookie banner, we share data about your visit and events on the website with Meta Platforms Ireland Ltd. We act as joint controllers with Meta for the collection and transmission of this data. Meta's further processing is governed by its privacy policy.
5. International transfers
Some providers, such as Meta, Google or the payment gateway provider, may process data in the USA. Transfers are based on the European Commission's adequacy decision on the EU-US Data Privacy Framework or on standard contractual clauses. For users in the United Kingdom, the UK Extension to the Data Privacy Framework or the UK International Data Transfer Addendum applies.
6. Your rights
You have the right to:
- access your data and have it corrected,
- have your data erased or its processing restricted,
- data portability,
- object to processing based on our legitimate interest,
- withdraw your consent at any time via the link in every email, the cookie settings in the website footer, or by email to info@smarteon.cz; withdrawal does not affect processing carried out before it,
- lodge a complaint with the Czech Office for Personal Data Protection (uoou.gov.cz), with the supervisory authority in your country, or in the United Kingdom with the Information Commissioner's Office (ico.org.uk).
We will respond to your request within one month.
7. Children
The website and the configurator are not intended for people under 16, and we do not knowingly collect their data.
8. Security
We protect your data with encrypted transmission (HTTPS), access controls and by choosing providers with appropriate safeguards.
9. Changes to this policy
We may update this policy, for example when pre-orders open. The current version is always on this page with its effective date. If we make a material change, we will let you know by email if we have it.